Frequently Asked Questions

Find answers to common questions about Live Video Chat, safety, features, and getting started.

Simply create a free account, set your preferences, and press the chat button. Our system instantly connects you with another user. If you want to continue the conversation, you can stay; otherwise, click next to meet someone new. It's that simple!

Yes! Basic features are completely free. You can start video chats, send text messages, and use core functionality without paying. Optional premium features are available if you want enhanced experience, but the free version offers everything needed for great conversations.

Safety is our priority. We use AI moderation, user reporting tools, and automated systems to detect inappropriate behavior. You can block users instantly, and our team reviews reports 24/7. Never share personal information, and always trust your instincts. Read our Safety Tips for more.

Yes, account creation is required to ensure a safe community and prevent abuse. Registration is quick and free. We verify email addresses and may implement additional verification to maintain platform integrity and protect users from bots.

Absolutely! Our platform is fully responsive and works on any device with a web browser—smartphones, tablets, laptops, or desktops. No app download required. For best experience, use a device with a camera and microphone.

During any chat, you'll see a report button. Click it to flag the user and provide details. Our moderation team reviews reports immediately. You can also contact us directly through our contact page for urgent matters. We take all reports seriously.

Yes, you control what information you share. While we require basic profile information for safety, you can use a nickname and choose what to disclose in chats. Never share personal details like address, phone number, or financial information with strangers.

First, refresh the page and ensure your browser has camera/microphone permissions. Try clearing cache or switching browsers. If problems persist, contact our support team through the contact form with details about your device and issue. We're happy to help!